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A personal blog by Alex Lee

Browsing Posts tagged Dell

Well it seem they do have ears and are prepared to listen.

Only? a few? days ago I blogged about the site Dell had setup to capture customers feedback and ideas which it launched mid February. Well it seems they have listened to it as according to a recent statement on the company’s website they will soon be offering Linux as an optional OS on laptops and desktops that are sold.

Your feedback on Dell IdeaStorm has been astounding. Thank you! We hear your requests for desktops and notebooks with Linux. We’re crafting product offerings in response, but we’d like a little more direct feedback from you: your preferences, your desires. We recognize some people prefer notebooks over desktops, high-end models over value models, your favorite Linux distribution, telephone-based support over community-based support, and so on. We can’t offer everything (all systems, all distributions, all support options), so we’ve crafted a survey to let you help us prioritize what we should deliver for you.

Taking a few minutes to complete this survey will help us define our forthcoming Linux-based system offerings. We will close the survey on Friday, March 23. From there, we’ll take some time to analyze your feedback and work to provide the platforms and options you choose.

I’m more hopeful they may have listened to one of mine and seriously think about bringing in a shiny new tablet.

Well Dell do…

Dell launched an ideas forum to? capture feedback and ideas from its customers, it is over at www.dellideastorm.com? and having been launched on the 16th of February already has nearly 1000 ideas.

The most popular seem to be around Linux and OpenOffice to be made available as pre-installs. Other ideas range from bringing back tablet designs to removing the overseas support lines.

It is nice to see green issues being suggested, quite how much Dell is going to listen to this or when some of these idea may filter through is unknown I only hope this hasn’t been a huge PR stunt as that would just be foolish for a company like Dell.